At 202 Beauty Lounge, your satisfaction is our priority. If you’re not completely in love with your hair after your service, we want to make it right. Please contact us within 48 hours of your appointment to let us know how we can help. Our team will gladly schedule a redo or adjustment to ensure you leave feeling confident and happy with your look. Whenever possible, adjustments will be made with the same service provider to maintain consistency. Your feedback helps us grow and improve, and we’re here to ensure you have the best experience every time.